Shipping Policy

Shipping Policy of Edward & Grace

At Edward & Grace, we are committed to providing all our customers with a fast and reliable shipping service. This shipping policy outlines our delivery times, costs, and procedures to ensure an exceptional shopping experience.

Delivery Times

Edward & Grace strives to ship all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders typically arrive within 5–14 business days. Delivery times may vary depending on factors such as:

  • Weather conditions

  • High-demand periods (such as holidays)

  • Customs procedures (if applicable)

Free Shipping

At Edward & Grace, you enjoy free shipping on all orders. Regardless of order amount or location, we ensure that you pay no shipping fees. This is part of our commitment to making your shopping experience as convenient and enjoyable as possible.

Shipping Process

All Edward & Grace orders are shipped directly from our supplier. This approach helps us reduce processing times and ensures you receive your products as quickly as possible. It also allows us to maintain strict quality control over every item shipped.

Order Processing

  • Once your order is placed, you will receive a confirmation email with all the details.

  • Orders are processed and shipped within 24 to 48 hours.

  • When your order has been shipped, you will receive an email with a tracking number, allowing you to follow your package easily.

Order Tracking

Edward & Grace provides tracking information for all orders. The tracking number you receive via email allows you to monitor your order’s progress on the carrier’s website, so you’ll always know where your package is and when it will arrive.

Questions & Support

If you have any questions about your order or our shipping policy, our customer service team is happy to assist you. You can reach us at:

📧 Email: info@edwardandgrace.com

We aim to respond to all inquiries quickly and professionally.

Limitations & Exceptions

While we make every effort to meet the estimated delivery times, unforeseen circumstances may occasionally cause delays, including:

  • Customs clearance

  • Severe weather conditions

  • Force majeure events

Edward & Grace is not responsible for such delays but truly appreciates your understanding and patience in these situations.

Conclusion

Edward & Grace is dedicated to providing an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we ensure that every customer receives their products as quickly as possible.

For any additional questions or information, please contact us at info@edwardandgrace.com.